Bangko Sentral ng Pilipinas (BSP) Deputy Governor Nestor A. Espenilla said his office will investigate the glitch that affected customers of Bank of the Philippine Islands Wednesday morning.
In a public advisory, BPI blamed an internal data processing error for the discrepancies in bank account balances that some clients complained about in social media. The Ayala-led bank denied that it was a hacking incident as officials apologized to its customers for the inconvenience.
